Jefferson County Health Center Partners with Press Ganey for Strategic Health Care Transformation

April 18, 2018

Outreach via digital channels will yield deeper data and deeper insights from patient feedback.

Fairfield, Iowa, April 2nd, 2018 – Jefferson County Health Center (JCHC) today announced that it has signed a strategic partnership agreement with Press Ganey to advance the quality of care for their medical practice patients. JCHC will leverage Press Ganey’s digital platform, which includes mobile technologies as well as phone and mail outreach, to capture patient feedback in real time and rapidly identify opportunities to improve the safety, quality and experience of care. JCHC will implement this comprehensive survey approach across its JCHC Clinic and JCHC Professional Clinic practices.

Jessica Jones, Clinic Director, “JCHC staff gains tremendous information from the Press Ganey surveys.  Together with Press Ganey, our JCHC staff, and our patients, we can make great strides to improve your experience”.

“We are proud to partner with Jefferson County Health Center as they seek a deeper understanding of their patients’ perceptions of care,” said Patrick T. Ryan, chief executive officer of Press Ganey. “With their commitment to delivering safe, high-quality, patient-centered care, they are joining a community of more than 33,000 health care facilities that partner with Press Ganey to continually improve the overall patient experience.”

JCHC Clinics specializes in Family Medicine, Pediatrics, Women’s Health, Internal and Integrated Medicine.  JCHC Clinics is located in the Hite Medical Clinic in the north wing of the Jefferson County Health Center.